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WE MADE MORE THAN 200,000 FEET HAPPY. IT IS YOUR TURN!

Lace Replacement Service

5 reviews
Choose a REPLACEMENT METHOD
Choose a LACE STYLE/COLOR
Choose a SHARE MODEL AND SIZE IN ORDER NOTES

SEE NEW OPTIONS

SEND IN FOR SHOP REPAIR OR DIY KIT - DO IT YOURSELF AT HOME


SEND IN FOR SHOP - YOU SEND YOUR SANDALS BACK TO US, WE REPAIR AND SEND BACK TO YOU. YOU PAY FOR SHIPPING AND SEND CLEAN SANDALS TO US AND WE RETURN TO YOU. PLEASE SEND CLEAN SANDALS 

NEW! DO IT YOURSELF KIT WITH ALL THE MATERIALS YOU NEED ALONG WITH LINKS TO HELPFUL HOWTO VIDEOS. BEST FOR INTERNATIONAL CUSTOMERS. 

CHOOSE YOUR LACE STYLE AND COLOR.

IF SENDING TO US, PLEASE SEND CLEAN SANDALS TO:

LUNA SANDALS

ATT: LACE REPLACEMENT

4C FIFTH STREET

WENATCHEE, WA 98801

If you need new tech straps, use this link: click here

Customer Reviews
5.0 Based on 5 Reviews
5 ★
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Filter Reviews:
    A
    06/18/2021
    Anonymous
    Canada Canada

    Lace replacement

    My son just ended up purchasing new sandals. I think it is good in the USA but to add the extra shipping cost and then the exchange it’s quite expensive and It seemed like a lot of effort and money for some already well worn shoes. Kudos to the shoes of course. I’ll really need to keep the puppy away from the shoes. Customer service was very good - Everyone we spoke to was helpful and friendly. Thank you, Jodi

    LC
    06/01/2021
    Lauri C.
    United States United States

    Lace replacement works!

    I was pleasantly surprised that the lace is sturdy and really hasn't changed the look from the original leather. Also, a padded, traction heelpiece was added to the heel strap and I love it. I went for a little while without the tech strap but then added it because I found I'm used to the security it provides

    A LUNA Sandals Customer
    TD
    09/18/2020
    Tony D.
    United States United States

    Lace replacement

    I noticed The strap on my pair of Leadvilles Was about to bust through... hanging in by a thread. This pair had 850-ish miles on them and the soles are still in great shape. I had a 100 mile race in less than two weeks so I called Luna and BFT answered. We chatted a bit and I immediately shipped it soles out to them. They had me re-laced and back in them by Tuesday the following week. This pair got me through another 150 race miles and is well over a thousand. I’m certain I’ll see 1500-2000 miles out of this pair. Just a phenomenal product with the best customer service out there.

    A
    04/07/2019
    Anonymous
    Indonesia

    Awesome service!

    Great! Got a brand new lace replacement for free! Couldn't ask for a better experience!

    A
    04/01/2018
    Anonymous
    United States

    Lace replacement

    Very fast service. I am enjoying my luna sandals more! Thank you again!!!

    5 reviews