SEND IN FOR SHOP REPAIR OR DIY KIT - DO IT YOURSELF AT HOME
SEND IN FOR SHOP - YOU SEND YOUR SANDALS BACK TO US, WE REPAIR AND SEND BACK TO YOU. YOU PAY FOR SHIPPING AND SEND CLEAN SANDALS TO US AND WE RETURN TO YOU. PLEASE SEND CLEAN SANDALS
NEW! DO IT YOURSELF KIT WITH ALL THE MATERIALS YOU NEED ALONG WITH LINKS TO HELPFUL HOWTO VIDEOS. BEST FOR INTERNATIONAL CUSTOMERS.
CHOOSE YOUR LACE STYLE AND COLOR.
IF SENDING TO US, PLEASE SEND CLEAN SANDALS TO:
ATT: LACE REPLACEMENT
If you need new tech straps, use this link: click here
United StatesThe new laces are awesome! Make sure you watch the video and get all the tools you need before starting. They're not joking about the pliers.
United States
CanadaMy son just ended up purchasing new sandals. I think it is good in the USA but to add the extra shipping cost and then the exchange it’s quite expensive and It seemed like a lot of effort and money for some already well worn shoes. Kudos to the shoes of course. I’ll really need to keep the puppy away from the shoes. Customer service was very good - Everyone we spoke to was helpful and friendly. Thank you, Jodi
United StatesI was pleasantly surprised that the lace is sturdy and really hasn't changed the look from the original leather. Also, a padded, traction heelpiece was added to the heel strap and I love it. I went for a little while without the tech strap but then added it because I found I'm used to the security it provides
United StatesI noticed The strap on my pair of Leadvilles Was about to bust through... hanging in by a thread. This pair had 850-ish miles on them and the soles are still in great shape. I had a 100 mile race in less than two weeks so I called Luna and BFT answered. We chatted a bit and I immediately shipped it soles out to them. They had me re-laced and back in them by Tuesday the following week. This pair got me through another 150 race miles and is well over a thousand. I’m certain I’ll see 1500-2000 miles out of this pair. Just a phenomenal product with the best customer service out there.
