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Customer Reviews
5.0 Based on 10 Reviews
5 ★
100% 
10
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    JJ
    02/09/2020
    Joshua J.
    United States United States

    Perfect customer service

    The best costumer service j could of ever asked for and then some! Love love love this company and doing business with them. I tell everyone about them and show off their sandals at all my runs and highly recommend people purchase them when I show them.

    A LUNA Sandals Customer
    SI
    08/14/2018
    Savvas I.
    Cyprus

    Excellent service

    Excellent service, fast and great products.

    A
    04/26/2018
    Anonymous
    United States

    Successful Retrofit of Milk Chocolate Monos

    I ordered a pair of Milk Chocolate Monos a couple of years ago. While they looked superb for business casual activities and were super comfortable standing still, I couldn't walk very far without the leather ribbon bow knot loosening or even falling apart. The buckle replacement fixed the problem. While this is certainly not a DIY undertaking, any competent shoe repair person can perform the buckle replacement. I live in Mexico, and my neighborhood shoe repair guy charged $3 USD for maybe 30-45 minutes of work.

    A
    04/20/2018
    Anonymous
    Spain

    Great update, great customer service

    I bought some Lunas (Mono 2.0, Origen 2.0, Leadcat) with leather laces before the buckle was introduced. While I liked the look of the traditional bow closure, I always had some issues with the knot loosening over time. With the new buckle, the laces stay tight and in place. Also, a big thank you for sending me the buckles to Spain instead of asking me to send you my sandals!

    PC
    03/07/2018
    Pete C.
    United States

    Leather buckle replacement

    So I went ahead and got the replacement buckle for my Mono Gordo’s that have leather straps. I wanted to check them out and I’m really glad I did, I definitely feel more secure than they were before and it’s just so much easier to adjust on the fly. Thanks Luna for a great easy upgrade to my sandals.