Pair of Buckles
United StatesThe best costumer service j could of ever asked for and then some! Love love love this company and doing business with them. I tell everyone about them and show off their sandals at all my runs and highly recommend people purchase them when I show them.
I ordered a pair of Milk Chocolate Monos a couple of years ago. While they looked superb for business casual activities and were super comfortable standing still, I couldn't walk very far without the leather ribbon bow knot loosening or even falling apart. The buckle replacement fixed the problem. While this is certainly not a DIY undertaking, any competent shoe repair person can perform the buckle replacement. I live in Mexico, and my neighborhood shoe repair guy charged $3 USD for maybe 30-45 minutes of work.
I bought some Lunas (Mono 2.0, Origen 2.0, Leadcat) with leather laces before the buckle was introduced. While I liked the look of the traditional bow closure, I always had some issues with the knot loosening over time. With the new buckle, the laces stay tight and in place. Also, a big thank you for sending me the buckles to Spain instead of asking me to send you my sandals!
So I went ahead and got the replacement buckle for my Mono Gordo’s that have leather straps. I wanted to check them out and I’m really glad I did, I definitely feel more secure than they were before and it’s just so much easier to adjust on the fly. Thanks Luna for a great easy upgrade to my sandals.
