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86 reviews

Lace Replacement Service


The laces WILL NOT be sent to you; you must send in your sandals for replacement laces.
The laces require special tools and know-how to be threaded through the sandals.

*** Please add a note at checkout with your sandal size.

*Please rinse and dry your sandals prior to sending them back to us. 

Our address:

C/O: LUNA Sandals

4C Fifth St.

Wenatchee, WA 98801

Laces worn out? Order a new pair! 

Replacement Lace Options:  

"Performance Laces" BOTH WINGS & RETROS

The Performance Laces come standard on LUNA Wing & Retro sandals. It include our LUNA Plug System, which consists of a soft, tubular nylon between the toes and a flat nylon plug under the outsole for extended wear protection. Super strong and long-lasting.

The remainder of the laces are made up of a 5/8" climbing-grade tubular nylon with a moveable foam heel pad that can be easily centered on the heel. The heel pad helps cushion the foot and hold the lace in place. The buckle at the top of the foot slides along the lace for easy adjustments but stays in place with tension. 

Leather Laces 

The leather laces we source are some of the finest laces in the world.It is sourced from the same manufacturer used by Sperry Top-sider maker of fine boat shoes. These laces can handle wetness with minimal color bleeding and they dry quickly.

They include our LUNA Plug System, which consists of a soft, tubular nylon between the toes and a flat nylon plug under the outsole for extended wear protection. Super strong and long-lasting.   

Customer Reviews
4.8 Based on 86 Reviews
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Filter Reviews:
    Michael E.
    United States United States
    Excellent customer service

    After a frisky puppy had her way with one of my sandal straps as a chew toy, Luna was able to explain replacement options and made the process quick and easy.

    Jody-ann S.
    United States United States
    Blown away

    First of all I love the fact that you are able to replace the laces on your Luna. I am blown away by this! The sole of my Luna was in good condition after owning them 6 years prior to replacing the laces. My original Luna sandals was a chocolate mono. At that time they came with two straps. Well, they kept loosening and I had needed to re-tighten them with every wear. Now that I have replaced the laces, I can tie them like the Luna roots which is awesome. Thanks Luna Sandals. By the way customer service is awesome :)

    Wilbert E.
    India India
    Great Service - quick and perfect !

    Really happy with the Luna team - they were prompt with their dispatch and quick to resolve issues with unforeseen delays - recommended and thankyou very much !

    Canada Canada
    Lace replacement

    My son just ended up purchasing new sandals. I think it is good in the USA but to add the extra shipping cost and then the exchange it’s quite expensive and It seemed like a lot of effort and money for some already well worn shoes. Kudos to the shoes of course. I’ll really need to keep the puppy away from the shoes. Customer service was very good - Everyone we spoke to was helpful and friendly. Thank you, Jodi

    Lauri C.
    United States United States
    Lace replacement works!

    I was pleasantly surprised that the lace is sturdy and really hasn't changed the look from the original leather. Also, a padded, traction heelpiece was added to the heel strap and I love it. I went for a little while without the tech strap but then added it because I found I'm used to the security it provides